XRentWebmaster

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Date Joined: October 2003
Location: Santa Ana, CA
Profile URL: https://www.adultdvdtalk.com/profile/xrentwebmaster




Recent Forum Posts
  • Adult DVD Marketplace and Paypal 5/16/2012 11:48:07 AM
    I'm guessing that ADM gets a constant stream of updates from sellers and checkouts from buyers. At the point in time that you confirm your order they create the orders to the sellers, decrement the available amount if the seller has posted a quantity available, and issue a credit card authorization request which returns in seconds. If the credit card fails then they can simply call "rollback" on the database to undo all the changes at once. While waiting for the credit card, all the items are locked in the database so any other checkout would wait for the previous checkout to succeed or fail. With Paypal, they would have to do all the order work in a pending state and then shuttle you off to Paypal. Your transaction with Paypal mi...
  • Wholesaler where I can find Swedish Erotica series 12/13/2010 11:22:47 AM
    It isn't that you can't find somebody to offer you the wholesale price. It is that many sellers on ADM are offering titles for just over wholesale and sometimes less than wholesale. Some of these are companies getting special deals right now to move inventory. Some are back-door deals paying cash up front direct from the studio (driving around porn valley). Still more are re-importing export goods because the price for pre-paid export is much lower than the domestic price for many if not most studios. There are even some heavy hitters with "dist" in the name that would seem to cut out the retail shop. ADM is not a bad place to sell off used or extra copies of titles so you get something back. I wouldn't recommend it as a place to ...
  • Good Blu-ray video title wanted 7/26/2010 5:28:04 PM
    XXX Guy wrote: Thanks. FROM which YEAR on did porn studios start shooting in HD. Basically trying to figure out how far back releases I can buy in Blu-ray that are TRUELY HD - and NOT some UPCONVEERTED HD. OR is it that ALL porn Blu-ray that are in the market are TRUE HD - and NONE of them are UPCONVERTED HD. The "Shot in HD" marker appeared on DVDs long before there where porn HDDVD or BD available. I'm guessing a lot of studios where waiting on the sidelines during the format war quietly amassing HD content. Unfortunately some studios did try to upscale from 720i/1080i to 1080p with very poor results in the early days of BD. We did some test comparisons between a few of the early DVD vs. BD that came out. Sometimes the BD was ...
  • Good Blu-ray video title wanted 7/22/2010 6:04:59 PM
    Most adult content is shot with an HD camera even if only released on DVD. That way they can claim "Shot in HD" on the cover. The early Blu-Ray content was from a 1080i camera. Haven't checked recent videos. We have a lot of people that rent from us prior to purchase their first BD. how great it is being able to see blades of grass on the golf course this doesn't always translate to pimples on a girls ass.
  • X-rent 6/28/2010 12:33:06 PM
    There have been no recent issues on our website and our servers never give a forbidden error. Even if we are down for maintenance, we always display a page. Even so, if you have a specific bookmarked URL that you use then you might send it to Customer Service and we would be happy to investigate further. You may also want to contact us about the checkout problem. There are no blocks on the billing address. <link>
  • XRent DVD's rental program is going downhill. 4/12/2010 9:58:54 AM
    ZZZERO wrote: Can someone tell me the difference between long wait and very long wait? With either of these does xrentdvd have any copies at all of the movie (rented out obviously)? With Bushdvd I know that long wait means they don't own any copies and you have to wait until they purchase additional stock if they so choose. But with xrent there's long wait and very long wait so what do those mean specifically. The wait statuses are just a statistical marker of the number of copies versus the number of people that have the title near the top of their queue. Any of the wait titles could actually be in stock but the number of people wanting them exceeds the number available. Occasionally, the number of titles available on specific movies is r...
  • Xrentdvd vs. Bushdvd 3/3/2010 11:17:09 AM
    zin447 wrote: Xrent- Your prompt response demonstrates great customer service. I just have two more questions - on average how long does it take for a JJ/Evil Empire (or other DVD over $5) to be included in the preferred plan; is each disc shipped out separately? For example if there are 4 discs being shipped will they all arrive in the same envelope or are they all separate like netflix? Thanks. Straight titles that rent by the week for over $5 are almost always allowed to be part of the rental program about 30 days after our initial title release. The last title in recent memory that was longer than 30 days was Pirates 2 because of the extraordinary demand which pushed things out between 60 and 90 days. Each title ships separately in it...
  • Xrentdvd vs. Bushdvd 3/2/2010 12:00:11 PM
    Although titles that rent for more than $5 per week are not technically included in the monthly plans, we usually throw them in after the initial new release demand has subsided and we have many copies available. Multi-disc rentals are sent with all discs in a combo-sleeve and each disc counts toward the disc max on the plan. However, if you only have one spot available and the next available item is a multi-disc title then our system will over-allocate your plan and send you the title but your next shipment will not occur until your plan is again below the maximum discs allowed. Hopefully this clears up any confusion on what is and is not included on the rental plans. <link>
  • XRent DVD's rental program is going downhill. 1/14/2010 8:33:03 PM
    stizzy wrote: I guess what I am trying to ask is what is the solution? Do I keep track of titles I have had queued more than a month and inquire why the wait is so long? How big a queue do I need? I would love to have an endless stream of movies, but, that never seems to happen. At one point, I had over 30 titles queued and still nothing. How many you need depends on your plan level and what type of titles you are adding. If your titles are all from the last 90 days or so then you might not get them given the demand. I recommend putting anything you have interest in on your queue and let the porn flow. As far as breakage, couldn't you add a cushion of some sort to put into sleeve w/ the disc on top of it? This would definitely help bring y...
  • XRent DVD's rental program is going downhill. 1/14/2010 12:36:17 PM
    @stizzy While I empathize with your position, do keep in mind that the local video store on a 2-3 day rental can turn the title 8-10 times a month where as mail times only allow us to turn it 2-3 times a month. They also do not have to contend with the significant amount of breakage and loss at the hands of the post office. It brings a tear to the eye to see a gay title that costs 3x as much as a straight title returned with a large crack in it. The local video store is also limited on what they can carry based on available floor space where we try to carry a very large selection. As far as the weekly separate purchasing budget, they can only reserve one copy of each title for a maximum of 24 hours and only on titles where a copy was purcha...
  • What is the best rental site that rents both DVD's 1/11/2010 10:27:37 AM
    Agent_Zigzag wrote: I like xrent DVD alot. Didn't know that about Adultdvdempire until recently. I thought that even if your on a 2 dvd at a time plan from xrent, if you had only 1 slot open they would still send you both discs of a 2 dvd set without charging more. Will have to do some more research on this. You are correct. Our system will send you the next available title in your queue when you have a slot open. This will temporarily over-allocate your account so you would need to return 2 discs before the next title ships. Hope that clarifies things for you. <link>
  • XRent DVD's rental program is going downhill. 12/24/2009 9:27:51 AM
    Well, my queue is above 30 titles. How many do I need to queue? I don't want to queue too many as I want to make sure I have a chance at my top selections. Simply queue any and all titles you want to watch and put titles you are most interested in at the top. Our allocation process will automatically pick the highest item on the list that is in-stock at that moment (no matter the wait status). Having many titles in your queue will not hurt. Our rental programs are designed to be a set-in-and-forget-it type system that allows you to have a constant stream of titles. If you are looking to get very specific titles then our weekly rental program may be a better fit. For instance, the title &quot;Cocks In Paradise&quot; I had in my queue a long...
  • XRent DVD's rental program is going downhill. 12/22/2009 12:04:20 PM
    stizzy wrote: Wow! XrentDVD responds on here pretty fast. I too am frustrated (wrote another topic in Gay Adult DVD Talk as well.) I am a gay male and love gay porn, but, why the higher prices for gay dvds? Anyway, this has been going on forever and I don't think the studios will ever change. We too are frustrated about how expensive gay DVDs are. The premium was warranted back in the day when making gay porn could get you arrested. I guess it is just going to take some competition. My complaints are about the availability issue as well, but it looks like you explained this in good detail so what I should do is go through my entire queue manually and move the titles that say &quot;short wait&quot; but I can still &quot;rent&quot; to the to...
  • Studios producing low grade defective dvds 12/7/2009 11:41:53 AM
    BadKarma wrote: On a different but similar note, what's with studios shipping product with a small hole through the DVD case? I have two instances of Zero Tolerance and Third Degree titles having a hole through the DVD packaging. Note that the hole is positioned to miss the actual DVD. When I questioned the retailers about the holes I was told that the holes were put there by the studios to prevent the DVDs from being returned. This was for a promo where the studios in question where offering a buy-one-get-one. They wanted to make sure the bundle was not split up and returned separately. As soon as we noticed the hole we returned all of them. <link>
  • XRent DVD's rental program is going downhill. 9/24/2009 3:02:15 PM
    You can credit the prompt response to the very nice RSS feed feature of ADT. If you email webmaster@xrentdvd.com with email address you use on our website then we would be happy to look into the specific titles at the top of your queue that seem to be always skipped. The problem with being such a long time customer is that there is a bubbling up effect of problem titles. We have problems with only a small fraction of titles for various reasons. We do our best to keep up with postal damage, recognizing when customers keep a title longer than expected because they like it, and titles that are just hard (or unusually expensive) to reacquire. It is not always easy to spot the problem titles. You can help by sending the title names to requests@x...
  • XRent DVD's rental program is going downhill. 9/23/2009 8:45:19 PM
    This is largely just a display change. We have not changed our purchasing title depth. The reason for the display change is because titles where showing as &quot;Now&quot; even though there were more people that wanted the title than we had copies. We would get email complaints about the website saying &quot;Now&quot; and why didn't we ship it to them. The new wait status takes into account the number of people wanting the title since at least some of them will get their next choice instead. Many of the titles on your queue will ship when you have an available slot even if they have a wait status. We recommend that you simply put your most desired titles at the top of your queue rather than trying to manage based on wait status. The change ...
  • Xrent 8/11/2009 12:17:24 PM
    Jeff Stryker wrote: Has anyone used Xrent and are they customs friendly? Thanks for your interest. Our flat-fee no-cases shipping options are customs friendly. <link>
  • Advice on Better Retailers 5/8/2008 10:31:40 AM
    shellshock91 wrote: I do miss the free shipping, but the low shipping cost of 3.99 isn't so bad compared to other retailers. Thanks for your support. FYI, free shipping is still available but has a 3-item purchase minimum. The cost per DVD for free shipments was too high for 1 and 2 item orders so rather than abandon the program altogether, we instituted a minimum. <link>
  • If I use a P.O. Box, can junk mail find my home ?? 1/22/2008 11:40:55 AM
    The problem isn't just where you are sending the items, it is what address(es) you need to give the retailer. If your credit card has a billing address other than the PO Box then you will need to give them that address so the transaction goes through. It is important to deal with retailers that keep ALL your information private (as we do). The good news is that adult catalog companies (those that sell by sending catalogs in the mail) are much more scarce now. Instead of your physical address being the target, it is your web browser (via adware) and email address (via junk mail) that get hit. At XRentDVD we have never and will never use, sell, or lend our customer information to anyone. Hope that helps, <link>
  • xrentdvd.com VS adult.dvdempire.com 8/6/2007 10:40:41 AM
    bandwagon wrote: So Xrent ships out both discs of a two disc dvd without counting it as a second rental? Not quite correct, the second (and even third) disc is always shipped in the same envelope via a special multi-disc sleeve. A 2-disc set counts as 2 discs toward your plan maximum-out but only as 1 shipment (for those on a limited shipment plan). However, if you have room for only 1 more disc within your max and the next available title in your queue is a multi-disc title then we will go ahead and send out that title (putting your plan over max until something is returned). When a brand new title arrives we determine if the second disc has any DVD video related to the title (including extras). For many people the extra scenes and making...
more posts from XRentWebmaster
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