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Recent Forum Posts

• Something wrong with Five Star? 10/11/2006 5:00:25 PM
  
  Mojo- Please email Nathan at nate@fivestardvd.com. I no longer handle the bulk of emails as I have a new position at Five Star. Thanks!

• Title confusions at online stores 8/23/2006 4:23:37 PM
  
  Ramsey: We are sending you vol2 (I have personally secured it for delivery today to you;) you can keep vol1 for free as we do not need it back. The error was made when packaging the product; unfortunately, human error does exist and therefore a packing error can occur. Thanks again!

• Anything up with FiveStar? 7/10/2006 6:10:43 PM
  
  ShiWarrior: I have emailed you directly regarding your issues; if anyone else has further inquiries regarding Five Star customer service, please email customerservice@fivestardvd.com. Thank you! Edited by - ethan on 7/17/2006 11:36:24 AM

• Anything up with FiveStar? 6/16/2006 1:46:41 PM
  
  Greetings! Please email me directly at ethan@fivestardvd.com and I will look into your order(s) specifically and also the issues with our shipping and product quality. Thanks again!

• Five Star multi shipment 12/16/2005 9:41:48 PM
  
  Mission: Hi, we charge for the postage that you chose upon checkout; any additional fee for backorders to be filled/shipped is not levied to you. We pay all costs of sending backorders. Please note that at the following link we detail how no further shipping fees are made for backorders- <link> Please email me directly at ethan@fivestardvd.com if you have any other questions or inquiries regarding our service; thanks again!

• Five Star conclusion 11/18/2005 11:00:50 AM
  
  Mojo- Greetings! Thank you again for your comments about our service. We look forward to helping you with any inquiries or questions you might have in the future regarding Five Star. Regards! Ethan Customer Service

• Why theres no MILF line at RLD/PXP? 6/29/2005 6:27 PM
  
  MATT47- I would reccomend checking out oldschool101 and 102 as there is some anal action and group sex on them. Motherfucker101 and 102 is more interracial and POV style, and I am kinda partial to MILF POV because the idea was formulated by me and then given to Devils during a call where I exchanged some ideas as to what I believed would be a popular title. Another good series is Milflessons; as the series has grown, especially vol3 which we just got in at Five Star DVD, it has vastly improved. Check some trailers for this series from there homepage at this link- <link> Mind you, I search/hunt for superior titles in this genre because I am quite the big fan and also because I have many customers inquiring about them. If you need any...

• Why theres no MILF line at RLD/PXP? 6/28/2005 5:40 PM
  
  The concept of gonzo, (especially pov style) pornography that has women over a certain age is extremely popular. Brandon, you might be surprised how well our MILF (mostly women middle-aged) titles move. Not to get into numbers, but MILF new releases come into stock often be sold just as quick as most Platinum titles or redlight. Especially Heatwave, Wildlife, and Devils titles. If redlight is willing to go tranny with such titles as somethingextra, why not try a MILF style video? Like I mentioned earlier, Devils Film makes several great titles now in this genre and they do extremely well. Just a thought.....

• Why theres no MILF line at RLD/PXP? 6/27/2005 12:26 PM
  
  Devils film really has come on strong with such titles as motherfucker 1 and 2, old school 101 and 102, and milf POV. The only titles that come close to the quality of RLD/PXP for me in terms of milf porn is devils film; I have yet to see milfcruiser, milflesson, or the TTV/filmco stuff take it to the level of image quality that is in the devils titles; not to mention that the women are top notch and its shot in a gonzo/POV style that rarely is done right by the 'internet to dvd' titles such as milflessons. *******Just some notes from the pornlair; take care!

• No more boxcovers at FiveStarDVD 6/23/2005 6:11 PM
  
  Five Star DVD has just restored our boxcovers; please read this new article at avn.com pertaining to the USC 2257 ruling as of today- <link> ------------------------------------------------------ Five Star would again like to thank all our customers for understanding the issues at hand with USC 2257. Thanks!

• Retailers...a minor point about folding covers 5/25/2005 7:03 PM
  
  Greetings, I discussed this issue regarding cover art with the shipping department and we will now fold dvd covers on the edge where it bends when placed in a dvd box. Thanks again for all your input regarding our service!

• fivestardvd shipping methods 4/26/2005 1:56 PM
  
  Sir Wankalot- Greetings, please email me directly regarding these order issues as I cannot find your email/order number here to address the order issues specifically. I will research and if need be make special accomodations and a special discount for your next order due to the inventory error on your previous order(s). Thanks again!

• fivestardvd shipping methods 3/21/2005 6:08 PM
  
  Gabriel: We are looking into a new method of delivery for international customers via a courier service; a formal announcement will be made by us as soon as any new service for delivery is to be used by our company. As of now, we are using United States Postal service for Global express, priority mail and letter options. As to global express vs. fedex; fedex had a habit of adding major tariffs to even small packages worldwide, where as global express takes a bit longer but usually avoids tariff charges. Unfortunately, fedex is no longer an option for delivery of adult merchandise. Global express has proved to be a good method of delivery that is much more customs' friendly for international customers. Stay tuned as we will try to introd...

• fivestardvd shipping methods 3/21/2005 4:49 PM
  
  Greetings! I researched my sent emails and on 3/16 (Wednesday,)I sent you an email with your global express tracking number for USPS.com. The info from this website shows the package clearing customs on the 18th; as today is 21st it should be enroute to you via royal post and arrive to you this week. If it does not arrive to you by Wednesday, email me and I will contact USPS and the royal post to determine delivery for the parcel. In regards to your inquiry about Fedex, they DO NOT ship adult merchandise internationally. Please refer to their website as they state this in their terms of international delivery; we do not ship via Fedex because they refuse to ship adult merchandise. It was not a choice we made; this was a decision made by ...

• FivestarDVD delay 3/15/2005 2:35 PM
  
  Ramsey: Hi, email me your order number/ information and I will look into this immediately. Thanks again!

• Does Five Star DVD ever get anything in stock? 3/7/2005 12:22 PM
  
  Sp00k- Greetings! Please email me directly at ethan@fivestardvd.com and I will look into the orders that have not reached you. To all the forum members here at ADT, please drop me an email message and I will get back to you as soon as possible. Especially if you have specific questions pertaining to stock status or inventory titles. We are always striving to maintain the lowest prices, quickest service, and best inventory selection of dvds possible. Thanks!

• Does Five Star DVD ever get anything in stock? 2/14/2005 6:28 PM
  
  Greetings, I would like to extend my gratitude for all forum members who continually provide excellent feedback in regards to our service. I read and review daily the comments here at ADT, whether it pertains to Five Star DVD or just general information in regards to adult titles/news. We always strive (and I personally desire,) to solve or look into anything that can be improved on our end in regards to our product and service for the adult consumer! In regards to one comment in particular, we add big production releases to the website on the title's street date. Most other new releases are added to the website within 1 to 2 days after the street date. If you have any title specific questions, or any inquiry regarding Five Star, please...

• Does Five Star DVD ever get anything in stock? 1/26/2005 3:57 PM
  
  Vader- Hi, please email me at ethan@fivestardvd.com in regards to what studios you are looking for and I will give you a window as to when they will be in stock. Most major studios come back into stock within 3-5 business days. Thanks again!

• Money order/ driver's license question 9/14/2004 6:23 PM
  
  A Beautiful Mind- Greetings, if you do not wish to pay with a credit card on-line, Five Star DVD will gladly accepts money orders for our online store. To obtain a printable order form please click here- <link> You can also print such a document when you have completed your entire order and do not enter a credit card number in the proper area. Please note that when you send this mail order form we ask you to include a copy of ID for proof of your age. This will be kept on file and thus is only neccessary for your first order made with us. Of course you can black out the drivers license number or SS number on the ID. We accept money order or cashier's check; no personal checks can be taken. The address to send mail orders to for Five ...

• Five Star Customer Service 8/26/2004 1:41 PM
  
  CJMIKE- Greetings, I responded to the prior post but it disappeared from the forum. Please note that if you post a question here at ADT without an email address, full name, or order number, I cannot search the email database for your email to us. Nor can I review any order placed by you as I have no information to reference your account. Email me directly at ethan@fivestardvd.com so I can research your inquiry. Thanks again! Edited by - ethan on 8/26/2004 1:42:07 PM