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• Jeedoo marketplace 10/14/2016 9:53:59 PM
  
  Wow, I finally got my refund sent through my PayPal. I was finally answered from the xjuggler email address. The guy said there was a software problem where the messages were not supposed to redirect to your email but go through their website. He said the issue is fixed with the website and was very sorry in the delay. And actually I quit trying to contact Jeedoo through the website after a while and just emailing directly because that's how it was directing me anyway. The green contact button is working now so they will get and answer you if you contact them through it. I still wonder why no one answers their support and info emails listed on the site but if the site contact button isn't working you can always get through on the xjuggler e...

• Jeedoo marketplace 10/13/2016 4:18:12 AM
  
  Jeedoo holding my refund and complete lack of common courtesy continues. It's a shame because Jeedoo has some rare and hard to find dvd's available at any one time. I have a third email address (st@xjuggler.de) I have been sending my complaints to besides the other two. This email is their original Euro website email. I send the same email message to all three on the same day and different emails on different days. And believe it or not, I'm pretty polite and civil considering I have had exactly zero emails back. Josh78, Thanks, I hope Jeedoo sees this thread and in fact I think I will forward this whole thread to them tomorrow. Just thought of that.

• Jeedoo marketplace 10/10/2016 11:27:46 PM
  
  Jeedoo still has not refunded my money like they say is their policy and they still have not answered any of my emails. Let anyone who is thinking of making a purchase from them not to. Their customer service is nonexistent and I will assume they have stolen my money until they can refund me as their policy says they do when dvd's are not available.

• Jeedoo marketplace 10/4/2016 4:05:05 AM
  
  Emailed both addresses again and there is still no email answer or refund. I am so sick of these assholes. What is wrong with these people?

• Jeedoo marketplace 9/30/2016 10:38:22 AM
  
  Yep, still no reply from Jeedoo and of course they still haven't processed my refund. I continue to email them daily on both their addresses with not even a single response for a month and a half.

• Jeedoo marketplace 9/27/2016 1:18:44 PM
  
  Still emailing Jeedoo and they still haven't emailed back or refunded me back yet. It's been almost a month in a half and pretty pissed at their non existent customer service and basically stealing my money until they prove they can act like a legitimate company. I would stay away from Jeedoo until they acquire some business ethics. I'll keep posting negative reviews until I get my money back.

• Jeedoo marketplace 9/23/2016 11:26:24 PM
  
  Still no email responses from Jeedoo and I email both their email addresses every day. It's been over a month since my refund was processed through the website.

• Jeedoo marketplace 9/22/2016 1:13 AM
  
  Jeedoo has still not answered my emails let alone refunded me. The 6 totals with a - (negative sign) in front of theEuro total are the ones to be refunded. Invoice number Gross amount Net amount VAT 15.09.2016 04:49 60000004415 30,77 30,77 0 Show invoice 14.09.2016 09:40 60000004395 12,38 12,38 0 Show invoice 06.09.2016 15:24 60000004259 36,52 36,52 0 Show invoice 18.08.2016 09:06 60000003878 -15,86 -15,86 0 Show invoice 17.08.2016 08:27 60000003858 30,77 30,77 0 Show invoice 17.08.2016 08:10 60000003857 -14,91 -14,91 0 Show invoice 17.08.2016 06:44 60000003855 30,77 30,77 0 Show invoice 15.08.2016 19:33 60000003733 -17,55 -17,55 0 Show invoice 15.08.2016 19:08 60000003715 -12,49 -12,49 0 Show invoice 15.08.2016 19:07 60000003714 -16,46 -16...

• Jeedoo marketplace 9/20/2016 8:37:31 AM
  
  I still haven't even been contacted back by Jeedoo let alone refunded for the 6 dvd's. I let Jeedoo know by email more than once that I will be posting here and maybe other places almost daily until they refund my money. I was contacted by one of the big sellers on the site who I had sent a message to and they told me they contacted Jeedoo on my behalf so maybe that will lite a fire under their asses.

• Jeedoo marketplace 9/20/2016 8:23:53 AM
  
  ACS24 wrote: Josh78 wrote: ^ Did you try contacting them via the green "support" button that appears at the bottom right of the page? I don't know if you'll have any more luck with that but it's probably worth trying. Edited by - Josh78 on 9/17/2016 4:47:55 PM Yea I have. That actually just directs you to your own email going to their support@jeedoo.com address. When I wanted to try out selling dvd's internationally on their site, they had no problem contacting me a couple times when a customer in Ireland contacted them inquiring about how long one of my shipments was taking compared to other orders shipped from Europe. I contacted him back through the site and they even forwarded his message when he finally received the dvd and he said ev...

• Jeedoo marketplace 9/18/2016 10:59:51 PM
  
  Josh78 wrote: ^ Did you try contacting them via the green "support" button that appears at the bottom right of the page? I don't know if you'll have any more luck with that but it's probably worth trying. Edited by - Josh78 on 9/17/2016 4:47:55 PM Yea I have. That actually just directs you to your own email going to their support@jeedoo.com address. When I wanted to try out selling dvd's internationally on their site, they had no problem contacting me a couple times when a customer in Ireland contacted them inquiring about how long one of my shipments was taking compared to other orders shipped from Europe. I contacted him back through the site and they even forwarded his message when he finally received the dvd and he said everything is f...

• Jeedoo marketplace 9/17/2016 1:32:51 PM
  
  I've been buying a lot of jeedoo's dvd's since the beginning of the year. I buy an sell stuff. I haven't had a problem since a month ago. There were 6 dvd's that were not available and in your account you can choose to have the money credited back or use it for purchasing other dvd's and I clicked on the option for credit back so that action is done and now my account is at zero but shows the items that were supposed to have been credited. The problem is, jeedoo has still not credited me back and have ignored ALL of my emails i've sent to their two listed emails, support@jeedoo.com and info@jeedoo.com. And I know the support is working because none have come back to me and they have emailed me order and shipping confirmations from that emai...

• Jeedoo marketplace 9/17/2016 12:55:22 PM
  
  Josh78 wrote: Has anyone else used jeedoo.com yet? They are a European marketplace similar to adultdvdmarketplace. They appear to be an English language version of the xjuggler website or at least related in some way. They are in the list of Adult DVD Talk Sponsors. My first few purchases with them went very well but unfortunately I was then sent a wrong DVD. I contacted the seller to ask about this and have received no reply. I have also contacted jeedoo customer service and received no reply. The email I found on their website was support@jeedoo.com but that address doesn't seem to exist - the message was returned to me with a message that said "User doesn't exist". I then sent a message via their website and also to info@jeedoo.com whi...